Customer First: A course on customer obsession for Product Managers
About Course
Understanding your customers isn’t just an advantage—it’s a necessity. This course is designed for product managers, aspiring professionals, and cross-functional teams who are ready to elevate their product strategies by placing the customer at the heart of everything they do.
In this course, you’ll explore the principles of customer obsession and learn how to translate insights into actionable product features that drive success. From building deep customer empathy and adopting a customer-first mindset to leveraging data for informed decision-making and fostering collaboration across teams, this course will equip you with the tools and strategies needed to thrive in a customer-driven world.
Whether you’re just starting your journey in product management or looking to refine your existing skills, you’ll gain valuable insights from real-world examples, practical exercises, and proven techniques. Join us as we embark on this transformative journey toward becoming customer-obsessed product managers who deliver exceptional value and foster lasting customer relationships.
Enroll now and start building products that not only meet but exceed customer expectations!
Course Content
Introduction
What is Customer Obsession and why it matters for PMs?
00:00The Difference Between Customer-Centricity and Customer Obsession
00:00