Social Media Management Platform ☞ social customer care | KPIs reports | hashtag tracking | competitors benchmark A complete set of functions to assure a smart social media management: PUBLISHER: prepare post drafts, assign them for review, get approval and schedule them across social networks. CONTENT: monitor and engage with social conversations, provide efficient social customer care and assign tasks to other users. Tag content by topic of interest and get relevant KPIs in real time to reveal the best performing posts. Search through the whole available historic data with powerful filters. INSIGHTS: access advanced metrics related with the daily/monthly activity of your channels, monitor your audience, engagement, reach and useful statistics related to content. Collect data in a visual and intuitive way with interactive graphs which allow easy detection of successful content campaigns. COMMUNITY: analyze your community, point out the most active fans/followers and the influencers, understand their interests and needs, providing a full Social Customer Relationship Management.